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President/ Chief Operating Officer
Location:
This position is onsite, reporting to MWEB’s HQ at 2207 Lake St., Kalamazoo, MI.
MWEB Overview & Mission:
MWEB is a mission-driven 501(c)(3) nonprofit organization dedicated to creating meaningful employment opportunities for individuals who are blind or visually impaired, empowering them to maximize their independence and achieve economic self-sufficiency.
As a proud government contractor and partner of the U.S. AbilityOne Program through the National Industries for the Blind (NIB), MWEB manufactures high-quality SKILCRAFT folding tables, folding chairs, and component parts that are proudly manufactured in Southwest Michigan and supplied to federal agencies nationwide. MWEB is committed to operational excellence, workforce development, and delivering exceptional products while advancing opportunities for individuals with vision loss.
Position Summary
The President/Chief Operating Officer (President/COO) serves as the executive leader responsible for advancing MWEB's mission through strategic leadership, operational excellence, financial stewardship, and organizational growth. Reporting directly to the Board of Directors, the President/COO provides vision, direction, and oversight for all aspects of the organization's manufacturing operations, government contracting, finance, human resources, compliance, workforce development, and community partnerships.
This executive leader is responsible for translating the Board's strategic vision into measurable organizational results while fostering a culture built on accountability, integrity, inclusion, continuous improvement, and servant leadership. The President/COO will lead a diverse workforce that includes employees who are blind or visually impaired, ensuring the organization remains financially sustainable while delivering high-quality products that meet or exceed customer expectations.
Success in this role requires balancing mission impact with sound business practices—strengthening operational efficiencies, developing future leaders, expanding strategic partnerships, ensuring regulatory compliance, and positioning MWEB for long-term growth and sustainability.
The President/COO serves as the primary ambassador for the organization, building trusted relationships with employees, the Board of Directors, customers, government agencies, community stakeholders, donors, and strategic partners while championing MWEB's mission throughout the region and nationally.
Ultimately, this position exists to ensure MWEB continues to fulfill its purpose of creating meaningful employment opportunities for individuals who are blind or visually impaired while operating as a financially sound, operationally efficient, mission-focused manufacturing organization dedicated to excellence, innovation, and service.
Essential Duties and Responsibilities
The President/Chief Operating Officer (President/COO) is responsible for providing visionary leadership while remaining actively engaged in the daily operations of the organization. This executive serves as both a strategic leader and hands-on operator, ensuring MWEB fulfills its mission, achieves operational excellence, and maintains long-term financial sustainability. The essential functions include, but are not limited to the following:
Strategic Leadership & Governance
• Provide executive leadership in partnership with the Board of Directors to establish, implement, and evaluate MWEB's strategic vision, long-term goals, and organizational priorities.
• Translate strategic initiatives into measurable operational objectives and organizational performance.
• Serve as the primary liaison between the Board of Directors and the leadership team by providing transparent communication and regular organizational updates.
• Foster a culture of accountability, integrity, continuous improvement, and servant leadership throughout the organization.
• Lead organizational change initiatives while preserving MWEB's mission and values.
Mission Advancement & AbilityOne Leadership
• Champion MWEB's mission of creating meaningful employment opportunities for individuals who are blind or visually impaired.
• Develop a working knowledge of the AbilityOne Program and maintain strong relationships with National Industries for the Blind (NIB), federal partners, customers, and community stakeholders.
• Demonstrate intellectual curiosity by continuously learning industry trends, government contracting requirements, nonprofit best practices, and emerging opportunities that strengthen MWEB's mission.
• Ensure organizational decisions balance mission impact with long-term financial sustainability.
Operational Leadership
• Provide executive oversight of all business operations, including manufacturing, production, quality, supply chain, finance, human resources, information technology, safety, compliance, and facilities.
• Maintain an active presence throughout the organization by engaging with employees at every level and gaining firsthand knowledge of daily operations.
• Lead by example with a willingness to "roll up your sleeves" and assist wherever needed to support organizational success.
• Identify operational improvements that increase efficiency, quality, productivity, and customer satisfaction.
• Develop and monitor organizational performance metrics to ensure continuous operational excellence. Financial Stewardship.
• Provide sound financial leadership through strategic planning, budgeting, forecasting, cash flow management, and long-term financial sustainability.
• Partner with the finance team and Board to develop annual operating budgets and monitor organizational performance against financial objectives.
• Ensure appropriate internal controls, financial reporting, regulatory compliance, and audit readiness.
• Evaluate capital investments and operational initiatives that strengthen organizational growth and financial health.
• Balance fiscal responsibility while supporting mission-driven investments and workforce development. Business Development & Organizational Growth.
• Identify and pursue strategic growth opportunities that align with MWEB's mission and manufacturing capabilities.
• Strengthen relationships with federal agencies, customers, nonprofit partners, community organizations, donors, and industry leaders.
• Support sales growth, contract retention, new business opportunities, and diversification of revenue streams.
• Represent MWEB professionally within the community and nationally to enhance organizational visibility and reputation.
• Develop partnerships that expand employment opportunities and organizational impact.
Education & Experience
• Bachelor’s degree in Business Administration, Operations, Finance, Manufacturing, Nonprofit Management, Public Administration, or a related field required; Master’s degree, MBA, or equivalent preferred.
• Minimum of 10 years of progressive executive leadership experience with responsibility for organizational strategy, operations, and financial performance.
• Demonstrated success leading cross-functional teams across operations, finance, manufacturing, human resources, business development, and strategic planning.
• Experience within a nonprofit, government contracting, manufacturing, or mission-driven organization preferred.
• Experience partnering with or reporting directly to a Board of Directors preferred.
Leadership Philosophy
MWEB seeks a servant leader who is equally comfortable developing long-term strategy and engaging directly with employees on the production floor. The successful candidate is curious, humble, approachable, and action-oriented, someone who builds trust through visibility, coaches others to succeed, embraces continuous learning, and leads with integrity. This executive understands that exceptional organizational performance begins with investing in people while remaining committed to operational excellence and financial stewardship.
Benefits:
Full-time employees earn: Healthcare, Dental Insurance, Vision Insurance, Life Insurance, Short-Term and Long-Term Disability Insurance, Free & Confidential Employee Assistance Program (EAP), six PTO days (which increases with seniority), 12 paid holidays per year, bonus and profit sharing potential (contingent upon company performance), and more.
Note:
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship. The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations and other state and federal employment regulations as applicable.
VEVRRA
PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c). Veterans are encouraged to self-identify. Veterans may voluntarily self-identify through onboarding documentation, ADA, and OFCCP.
For assistance in applying for this job or reviewing this job description, please contact MWEB at 269.383.0713; x218
Production Associate
MWEB is a proud non-profit associate agency in the U.S. AbilityOne Program. It all starts in production. MWEB is the United States Government’s source for folding tables and folding chairs! MWEB offers 50 different blow molded products all built at MWEB. As a Production Associate, you will be the initial step in delivering a great product to MWEB’s Federal Government customers. Each table produced is hand assembled and built within MWEB’s facility. MWEB procures Michigan materials to build a product not only “Made in America”, but made and built in Southwestern Michigan. By providing Production Associates with domestic, quality, material MWEB’s Production Associates have the opportunity to build a quality product for the United States Military and other government branches located around the world.
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