We pride ourselves on quality and speed to customer. In this edition of the blog, Glen Mackey (V.P. of Operations) shares about a landmark order our employees made happen:
What was the project? We received an unusually large order from a customer that employed three of our four core competencies: assembly, warehousing, and shipping
How did this order rank in the history of MWEB? This was one of the largest orders that we’ve had in our 25 years in business. We have continued to increase in sales and orders year over year, so this being one of the biggest in the company’s history is testament to our capabilities and our ability to respond to our customer’s needs
What went into the planning and execution of the project? We created a project flow that would allow us to go from one shift with two production lines to two shifts with three production lines. The shift impacted the raw materials receiving, making sure there was adequate space in the warehouse, and the shipping scheduled as well as arranging the employee scheduling to ensure that production would continue at the highest level. Our Administrative Manager, Warehouse Manager, and other supervisors were able to arrange employee hours to fit the need and get this project completed. Our employees were incredibly flexible and willing to do what needed to be done to ensure the project was finished on time. We receive these orders because of the quality of our work and depth of our capabilities. Both of which are due to our dedicated employees.
What was the outcome? We were able to finish the production run and ship the product three days earlier than the original estimate we gave with the quote which thrilled our customer.
What did you see in your team through this process? We were able to achieve this through the flexibility and the commitment of our production crew. I’m never surprised by their ability to rise to a challenge, I know what they’re capable of, but I am constantly impressed by what they’re able to accomplish.
MWEB is more than just a job, it’s a community. A place where no idea is too big or too small and there is always someone to help out. You can feel the mission of the company in all that it does and as a member of the team it’s very satisfying. Everyone here is expanding their skills through production efficiency, learning new jobs, and continuing their education.
The company really turns the mission into a reality by providing not just skills and work for employees, but a quality product for customers as well.Gage Campbell, Quality Coordinator
Our mission is to find work and employ blind individuals so that they can become economically independent. The people we employ want to work, be independent and earn their way. But people should know that we are also a manufacturing facility that focuses on quality. We’re ISO certified and customer-focused.Glen Mackey, VP of Operations
My passion is helping people and that's exactly what MWEB is all about. From employing members of the blind community to serving our customers, I couldn't ask for a better place to work.
Jonathan Kraker, VP of Marketing and Business Development
Working here is exciting, because I was able to take my degree and put it to use. The company provided an opportunity to go to DC to participate in National Industries for the Blind’s Public Policy Forum. I meet legislators and advocate for people who are blind. Being a champion for people who are blind has really sparked my interest.
It’s a wonderful investment that the company has made, where employees can learn lifelong skills that they can use in their personal lives, and also apply to their profession.Misty Stenberg, Public Policy Liaison
I believe in what this company provides. Our mission, to provide employment to people who are blind, and to provide quality products and services to our customers, are what motivate me.
I’m proud of working with such great people.Vicky Hickok, Administrative Manager
Our mission statement is to employ people who are blind, but it’s so much more than that. We are giving people an opportunity, that they can not only work and have their independence, but they can also grow and equip themselves. This company will help people develop skills, even if they want to move on to other employment.
When losing my vision, I felt that my options were being narrowed, but MWEB was a new beginning.William Drain, Business Development Coordinator